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Abnormally high memory usage when using the application. (When using Intel Arc Graphics driver)

Phenomenon​

When using a specific version of the Intel Arc Graphics driver, running WPF applications such as Next Design may result in extremely high memory consumption.
This issue is not a bug specific to our application, but has been confirmed to be caused by a specific graphics driver.

Example:
When the start screen is displayed immediately after launching Next Design, memory consumption is normally around 250-300MB, but in environments where the problem occurs, 900MB-1.2GB of memory is consumed. Memory consumption is also affected by the display configuration.

Cause​

This phenomenon has been confirmed to be caused by a specific graphics driver (GPU driver). The drivers currently confirmed to cause this phenomenon are listed below.

  • Driver: Intel Arc Graphics Driver
  • Version: 32.0.101.5542

Note: This issue occurs not only with Next Design but also when using any WPF application.

How ​​to check your graphics driver

  1. Open Device Manager.

  2. Expand Display adapters.

  3. Right-click the GPU device you are using and select Properties.

  4. Open the Driver tab.

  5. Check the driver name and version.

Solution​

Update the Intel Arc Graphics driver to version 32.0.101.8801 or later.

  • The above version is based on information as of June 2026. Please also check Intel's publicly available information for the latest recommended version.

Update the graphics driver to the latest version by clicking the Update Driver button in the Driver tab of the Properties window displayed in the "How to check your graphics driver" section above.

If you are unable to update to the desired version, please download the driver from the link below and install it manually.

Reference Information​

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